Leave Your Message

pre-sale service

In order to enable our products to meet user needs to the greatest extent and assist users in better project planning and system demand analysis, we provide technical consultation and business negotiation and tailor-made design solutions free of charge.Each department of the technical system has established a unified technical design and management platform-PLM system to achieve resource sharing and unification.
One data management, realizing collaborative design and remote collaboration design mode, making extensive use of SolidWorks,
Advanced design analysis software such as SolidEdge realizes CAD design, CAE analysis, digital model, operation
The mainstream design method integrating dynamic simulation is the main means of research and development. Developed in cooperation with Huazhong University of Science and Technology
The most advanced parametric bridge crane CAD design and analysis software in China, from quotation, scheme design to delivery can be directly
Construction drawings for production use can be automatically generated using PDM, CAD, CAE, CAM, CAPP, etc.
Modern design and processing methods realize the optimized design and development of products.

Sales service

Youqi Heavy Duty is committed to providing customers with systematic solutions, as well as first-class service and support. Facing tens of thousands
With the sincere trust of customers,Youqi Heavy implements the service concept of "enthusiastic, fast, professional, and perfect" and systematizes, standardizes, and brands the service work.

After-sales service

In order to facilitate customers to understand the company's products, solve problems related to the company's products, and better serve customers, a toll-free service hotline has been opened: after-sales toll-free service hotline: 400-8768976.
1. For all quality problems arising from various products produced and sold by our company, our company will implement "three guarantees" services in accordance with regulations, and the sales and service three guarantees team will be responsible for this work.
2. After receiving information (calls, letters or verbal notifications) from users about product quality, immediately dispatch relevant personnel
Personnel rushed to the scene to deal with the problem.
3. After-sales service personnel must handle relevant quality issues seriously, thoughtfully and thoroughly to ensure timely use by users.
4. While solving the quality problems of sold products in a timely manner, after-sales service personnel are obliged to provide users with technical consultation, technical training and answer other product-related questions free of charge.
5. Firmly establish the idea that users are God and everything is for the sake of users, handle quality issues in a timely, conscientious and thorough manner, pay attention to credibility, maintain the company's image at all times, and ensure that the company is assured and users are satisfied.